Contact us
Our customer service is available to answer all your questions.
For any request concerning an order, delivery, jewelry, or additional information, you can contact us via the form below.
Customer Service
We do our best to respond to each request within 24 to 48 business hours.
During busy periods, response times may be slightly extended.
To help us process your request, we recommend providing:
- your order number;
- the email address used for the purchase;
- as many details as possible regarding your request.
Important information:
- Please check your junk/spam folder after submitting the form.
- A response is systematically sent for every properly received request.
- Requests sent during weekends or public holidays are processed as soon as business resumes.